Terms & Conditions
1. Company Information
INNOVATION WORKFLOW SYSTEMS LIMITED
61–63 Lord Byron Street
Business Center 6th Floor Office 602
6023 Larnaca Cyprus
Company Registration Number: HE482110
General Manager: Ioannis Papapetrou
Email: info@iws.ltd
2. Scope of Application & B2B Limitation
These Terms & Conditions govern all services, offers, and contractual relationships between INNOVATION WORKFLOW SYSTEMS LIMITED (“Company”, “we”, “us”) and its customers. The Company provides its services exclusively to businesses, legal entities, and self-employed professionals acting in the course of their commercial or professional activity. The Company does not offer services to consumers within the meaning of applicable consumer protection laws. Any conflicting or deviating terms of the customer shall only apply if expressly agreed in writing.
3. Services
The Company provides services in the areas of software development, SaaS solutions, digital transformation, consulting, and system integration. The specific scope of services, deliverables, timelines, pricing, and commercial terms shall be defined in individual offers, statements of work, or contracts. Unless explicitly agreed in writing, no specific business, financial, or operational results are guaranteed.
4. Customer Obligations
The customer agrees to provide all information, materials, data, access credentials, approvals, and cooperation required for the proper and timely performance of the services. Any delays, defects, or additional costs resulting from missing, incorrect, or delayed cooperation shall not be the responsibility of the Company.
5. Fees and Payment
Fees, pricing models, and payment terms are defined in the respective offer or contract. Unless otherwise agreed, invoices are payable within 14 days from the invoice date without deduction. All prices are exclusive of VAT and other applicable taxes unless explicitly stated otherwise.
6. Intellectual Property Rights
Unless otherwise agreed in writing, all intellectual property rights to software, documentation, concepts, methodologies, and work results remain with the Company until full payment has been received. Upon full payment, the customer is granted a non-exclusive, non-transferable right to use the deliverables solely for the agreed contractual purpose.
7. Confidentiality
Both parties agree to treat all confidential information obtained in connection with the services as strictly confidential and not to disclose such information to third parties unless legally required or expressly permitted. This confidentiality obligation shall survive termination of the contractual relationship.
8. Liability
The Company shall be liable only for damages caused by intent or gross negligence. In cases of slight negligence, the Company shall only be liable for breaches of essential contractual obligations (cardinal obligations). In such cases, liability shall be limited to the foreseeable, typical damage. Liability for indirect damages, loss of profit, loss of data, or consequential damages is excluded to the extent permitted by law.
9. Availability and Third-Party Services
For SaaS or cloud-based services, the Company aims for high availability but does not guarantee uninterrupted or error-free operation. The Company shall not be liable for service disruptions or limitations caused by third-party providers, infrastructure failures, force majeure events, or circumstances beyond its reasonable control.
10. Termination
Unless otherwise agreed, either party may terminate ongoing service agreements with reasonable notice. Termination does not affect claims for services already rendered or outstanding payment obligations.
11. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by the laws of the Republic of Cyprus, excluding conflict-of-law provisions. Place of jurisdiction shall be Larnaca, Cyprus, to the extent legally permissible.
12. Final Provisions
If any provision of these Terms & Conditions is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Any amendments or modifications must be made in writing.
Last updated: 2026-01-16